Robes Towels n More

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Women's Cut Terry Velour Shawl Robe

Our elegant shawl collar robe is now available ...

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Thigh Length Waffle Weave Kimono Robe

This flattering thigh length waffle weave kimon...

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RETURN POLICY

NO returns on monogrammed items.

30 day returns for unused items in original condition for exchange only with all shipping fees paid by customer.

SHIPPING & HANDLING

FREE GROUND SHIPPING ON ALL US ORDERS OF $150.00 AND UP (EXCLUDING ALASKA AND HAWAII)
Shipments are made from our warehouse in San Diego, California

Regular Schedule (January 16 - November 14)

  • Currently we use UPS Ground.   We do not ship to P.O. Boxes.
  • All orders, placed during weekdays before 3 pm, are shipped within 4 business days (provided all items are in stock) and usually take between 5-7 business days via UPS Ground and 1-3 business days to arrive if Overnight or 2nd Day Air is selected once shipped. Please scroll to the bottom of the page for transit times.
  • Non-monogrammed Overnight orders will be shipped 1 business day after the order is placed. If you have placed the order by 3:00 p.m. Pacific Standard time on a business day.
  • If monogramming is requested, please allow 2-3 business days additional.
  • We do not ship same day. 
  • We do not ship overseas.

Holiday Schedule (November 15 - January 15)

Please note that monogramming may/will take 5-7 business days to process before shipping during the busy holiday season. The first business day is the day after your order is placed.

  • Non-monogrammed orders may/will take 4 business days to process before shipping (provided all items are in stock).
  • Non-monogrammed Gift Wrapped orders may/will take 4-5 business days to process before shipping.
  • During the month of December, we will work day and night to make sure all orders are shipped in time for Christmas but we ask you, our valued customer, to help us out by making the correct shipping method choices.
  • Be sure to include any shipping instructions (i.e. No signature required) to your order, if you wish to do so.
  • Since we are offering Free UPS Ground Shipping in USA on orders $150.00 and up (excluding Alaska and Hawaii), and we would like you to take advantage of this great offer, take this time frame into consideration when you decide what kind of shipping method is best for your needs.
  • Please note that we CAN NOT guarantee any deliveries. Overnight or 2nd Day Air shipping only cuts down on shipping time, not the time it takes an item to be monogrammed or processed. The only exception to this time frame would be when we receive an order to be shipped "Overnight" if any written arrangements have been made with us (email record).
  • Overnight Orders will receive priority for monogramming as well as shipping however please note that depending on the season, it may still take up to 5 business days for the processing time. Please be advised that we keep the right to substitute carriers if we feel it is in the best interest of the customer and the delivery time of the order however the delivery method will be kept the same (overnight {next day}, priority {2nd day air} etc.)

Hawaii, Alaska and P.O. Box Orders

  • Hawaii,Alaska & Puerto Rico: Please note that although UPS does offer GROUND shipping to Hawaii and Alaska , we are unable to honor Free Shipping to these states due to very high shipping costs.
  • P.O. Boxes - We do apologize we do not ship to P.O. Boxes!

Estimated Ground Shipping Maps for USA

  • Shipments are made from our warehouse in San Diego, CA.
  • Map that is provided for your convenience is issued by UPS.
  • Shipment Zones Refer to BUSINESS DAYS.
  • Saturdays, Sundays and Holidays are not considered shipping days.
  • Transit times start the day after shipment takes place.
  • The day an item is shipped is not considered the "first" business day.
  • This map only shows an estimated shipping time.
  • Robes Towels N More does not guarantee any delivery times.
  • These maps do not include additional days required for deliveries in rural and extended delivery areas.
  • There's no free shipping offer to Alaska, Hawaii.
  • We will do everything in our power to get your order out in the amount of time promised however, please be advised that we have no control over packages once they leave our possession. We cannot guarantee delivery on Express packages during the incidents such as storm, flood, earthquake, accidents and other acts of nature.

Transit Times

Check UPS Ground transit times to your location: View UPS Map